Lengthy strains, stranded passengers and greater than half of flights cancelled as Spirit Airways enters fifth day of “operational points”

Spirit Airways is struggling to rebound because it enters its fifth day of widespread cancellations. By Thursday afternoon, Spirit had cancelled 53% of the day’s scheduled flights, based on world aviation database, FlightAware. 

Spirit spokesperson, Erik Hofmeyer, attributed the widespread delays and cancellations to “operational points,” together with staffing shortages, extreme climate and system outages that started Sunday. Spirit is providing to double its pay for flight attendants to work additional shifts.

Hofmeyer, together with the airline’s pilot and flight attendant union, have debunked rumors that declare the journey points stem from a pilot strike. “It is utterly unfaithful,” Hofmeyer stated. 

He stated Wednesday {that a} community reboot would assist to “progressively drop” cancellations within the coming days and that strains had “decreased considerably.” However on Thursday, 420 flights had been cancelled. 

Dallas resident Kai Scates advised CBS Information that Spirit’s points turned her weekend journey right into a four-day “nightmare.” She stated 5 flights have been cancelled whereas attempting to fly residence from New York with Spirit Airways on Sunday.

“We boarded the airplane and we’re simply sort of sitting on the airplane for about 25 minutes after which one of many stewardesses stood up and advised us that our flight was cancelled,” Scates stated of considered one of her flights with Spirit. “So I acquired off the airplane, went downstairs to rebook and it was lots of of individuals attempting to get in line as a result of their flights had been cancelled too.”

Between sleeping within the airport and touring by way of three totally different cities, Scates stated she returned residence late Wednesday night time, lacking days of labor. “I could not get on the cellphone with anyone, cannot get anyone to reply,” she stated. “It was loopy.”

Airlines Canceled Flights
Passengers line up contained in the Spirit Airways terminal at Los Angeles Worldwide Airport in Los Angeles on Tuesday, Aug. 3, 2021. Spirit Airways canceled greater than half its schedule Tuesday, and American Airways struggled to recuperate from weekend storms at its Texas residence, stranding 1000’s of passengers on the top of the summer season journey season.

Eugene Garcia / AP

Spirit Airways stated on Wednesday that they “sincerely apologize” for the widespread outages and that the airline is working to supply refunds for cancelled flights and re-accommodate friends when potential. Spirit didn’t instantly reply to requests for remark Thursday.

The airline’s flight attendant union stated it had a name with the pilots union and the corporate’s CEO and chief working officer.

“We sincerely remorse the inconvenience this has precipitated,” Hofmeyer stated, mentioning that crews are “working across the clock to mitigate the journey disruptions.”

He requested Spirit passengers to verify for flight standing notifications on their web site earlier than going to the airport. 

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